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Legal

Data Deletion Request

You have the right to request deletion of your personal data at any time. We will process your request within 30 days.

How it works

01

Submit your request

Fill out the form below with your account email. Takes less than 60 seconds.

02

We verify within 5 days

We send a confirmation email to verify you are the account owner before processing.

03

Deleted within 30 days

All personal data is permanently deleted. Backups purged within 90 days.

What gets deleted

Account & Profile

Name, email, phone, credentials

All Cases & Leads

Cases, notes, tasks, documents

Client Information

Client records, contact info, case files

Medical Records

All PHI and health-related documents

Communications

Messages, emails, call records in PIM

Billing History

Per our retention policy (7yr legal hold)

Deletion is permanent and cannot be undone. Email support@picasemachine.com to export your data first.

Submit Deletion Request

We verify your identity before processing

Or email: support@picasemachine.com

Retention Policy

Personal data is deleted within 30 days of a verified request. Encrypted backups are purged within 90 days. Certain billing and legal records may be retained up to 7 years as required by law. This page satisfies the data deletion requirements of Google Play, Apple App Store, Meta Platform Policy, CCPA, and GDPR.